7u7 apps has two main support channels — live chat and email.
Live Chat — This is the fastest option. Once you're logged in on the site or app, you'll see a chat icon in the bottom corner. Support is available in Bengali 24/7. Most routine questions are answered within 2–5 minutes. You can also start a guest chat without logging in, but you'll need to log in to resolve any account-related issues.
Email — Send a detailed message to support@7u7apps.net. Email is the best option for complex issues or when you need to attach screenshots. You'll typically get a reply within 2–4 hours, though during busy periods it may take up to 24 hours.
In short — use live chat for instant help, and email when you need to share documents or require a more detailed explanation.
Live Chat — This is the fastest option. Once you're logged in on the site or app, you'll see a chat icon in the bottom corner. Support is available in Bengali 24/7. Most routine questions are answered within 2–5 minutes. You can also start a guest chat without logging in, but you'll need to log in to resolve any account-related issues.
Email — Send a detailed message to support@7u7apps.net. Email is the best option for complex issues or when you need to attach screenshots. You'll typically get a reply within 2–4 hours, though during busy periods it may take up to 24 hours.
In short — use live chat for instant help, and email when you need to share documents or require a more detailed explanation.
On 7u7 apps Sports Betting Go to the Sports Betting section and select cricket. You'll find a full list of matches including international fixtures, BPL, IPL, PSL, and all major tournaments.
Some of the betting markets available:
— Match Winner (who will win)
— Toss Winner
— Series Winner
— Top Batsman / Top Bowler
— Over/Under Runs
— Handicap Betting
Placing a bet is straightforward: click on the match you want → select a market → click the odds to add it to your bet slip → enter your stake → press the "Confirm Bet" button.
Live Betting: During a live match, odds update every few seconds. Head to the Live tab to see odds for ongoing matches. Always confirm the odds before placing your bet, as they change quickly. Live scores are displayed alongside as well.
Before Placing Your First Bet On the Betting Page Take a look — it'll make it much easier to understand how the bet slip works.
Some of the betting markets available:
— Match Winner (who will win)
— Toss Winner
— Series Winner
— Top Batsman / Top Bowler
— Over/Under Runs
— Handicap Betting
Placing a bet is straightforward: click on the match you want → select a market → click the odds to add it to your bet slip → enter your stake → press the "Confirm Bet" button.
Live Betting: During a live match, odds update every few seconds. Head to the Live tab to see odds for ongoing matches. Always confirm the odds before placing your bet, as they change quickly. Live scores are displayed alongside as well.
Before Placing Your First Bet On the Betting Page Take a look — it'll make it much easier to understand how the bet slip works.
The minimum deposit on 7u7 apps is just ৳50 (fifty taka). That means you can get started even on a very small budget.
How to deposit via bKash / Nagad / Rocket:
1. Log in and go to the Wallet or Deposit option
2. Select your preferred payment method (bKash/Nagad)
3. You'll see the designated 7u7 apps number — Send Money to that number
4. Enter the transaction ID in the deposit form
5. Your balance is usually updated within 30 seconds to 5 minutes
A few important points:
— Send from a mobile banking account registered in your own name — using a number under a different name may delay verification
— Bank transfers may require a minimum of ৳500 and can take 1–24 hours
— If a deposit takes more than 15 minutes, contact live chat right away and have your transaction ID ready.
How to deposit via bKash / Nagad / Rocket:
1. Log in and go to the Wallet or Deposit option
2. Select your preferred payment method (bKash/Nagad)
3. You'll see the designated 7u7 apps number — Send Money to that number
4. Enter the transaction ID in the deposit form
5. Your balance is usually updated within 30 seconds to 5 minutes
A few important points:
— Send from a mobile banking account registered in your own name — using a number under a different name may delay verification
— Bank transfers may require a minimum of ৳500 and can take 1–24 hours
— If a deposit takes more than 15 minutes, contact live chat right away and have your transaction ID ready.
On 7u7 apps, some details can be updated by you directly, while others require support assistance.
You can change these yourself:
— Email address
— Password
— Contact preferences (notification settings)
To update these: Log in → Account Settings → "Profile" tab → make your changes → Save.
Need support:
— Name change (if KYC verification is already complete)
— Change registered mobile number
— Date of birth correction
If your old mobile number is no longer active or has been lost, send a photo of your NID or passport via live chat or email — your number will be updated after verification, typically within 24–48 hours.
Important: Changing your name after KYC verification requires a valid reason and supporting documents. That's why it's essential to enter accurate information at the time of registration.
You can change these yourself:
— Email address
— Password
— Contact preferences (notification settings)
To update these: Log in → Account Settings → "Profile" tab → make your changes → Save.
Need support:
— Name change (if KYC verification is already complete)
— Change registered mobile number
— Date of birth correction
If your old mobile number is no longer active or has been lost, send a photo of your NID or passport via live chat or email — your number will be updated after verification, typically within 24–48 hours.
Important: Changing your name after KYC verification requires a valid reason and supporting documents. That's why it's essential to enter accurate information at the time of registration.
If you enter the wrong password several times in a row, 7u7 apps will temporarily lock your account — this is to keep your account secure. Normally, After 30 minutes the lock lifts automatically.
If you'd rather not wait 30 minutes:
1. Click the "Forgot password?" link on the login page
2. Enter your registered mobile number
3. You'll receive an OTP — use it to set your new password
4. Log in with your new password — the lock will be lifted immediately
If you didn't receive an OTP on your mobile number, or you've lost access to it:
Reach out via live chat or at support@7u7apps.net. Once your identity is verified with your NID or passport, your account can be recovered.
To avoid this in future: Use a password manager or write it down somewhere safe. Enabling 2FA gives you an additional way to verify your identity beyond just your password.
If you'd rather not wait 30 minutes:
1. Click the "Forgot password?" link on the login page
2. Enter your registered mobile number
3. You'll receive an OTP — use it to set your new password
4. Log in with your new password — the lock will be lifted immediately
If you didn't receive an OTP on your mobile number, or you've lost access to it:
Reach out via live chat or at support@7u7apps.net. Once your identity is verified with your NID or passport, your account can be recovered.
To avoid this in future: Use a password manager or write it down somewhere safe. Enabling 2FA gives you an additional way to verify your identity beyond just your password.
When you log in to 7u7 apps, you'll find two separate history sections under your account.
Betting History:
Go to Account → the "Betting History" or "My Bets" tab. There you'll find:
— Date, match, market, and stake for every bet
— Result (win / loss / ongoing)
— Winnings or Return Amount
— Settled & Cancelled Bets
Filterable — by date range, sport, or status.
Transaction History:
Go to Account → the "Transactions" tab to find a full record of all deposits, withdrawals, bonus credits, and other transactions. Each entry shows the date, amount, method, and status.
How far back your history goes: At least 6 months of history is always available. If you need older records, contact support and they'll provide them. For KYC or tax purposes, you can request a detailed statement by email.
Betting History:
Go to Account → the "Betting History" or "My Bets" tab. There you'll find:
— Date, match, market, and stake for every bet
— Result (win / loss / ongoing)
— Winnings or Return Amount
— Settled & Cancelled Bets
Filterable — by date range, sport, or status.
Transaction History:
Go to Account → the "Transactions" tab to find a full record of all deposits, withdrawals, bonus credits, and other transactions. Each entry shows the date, amount, method, and status.
How far back your history goes: At least 6 months of history is always available. If you need older records, contact support and they'll provide them. For KYC or tax purposes, you can request a detailed statement by email.
7u7 apps does not charge any processing fee on withdrawals. However, bKash, Nagad, or your bank may apply their own transaction charges — this is outside 7u7 apps' control.
Withdrawal Limits:
— Minimum: ৳200 On every withdrawal,
— Daily maximum: varies by account verification level; up to ৳50,000 for standard verification
— Higher limits apply to KYC-verified accounts
Withdrawal time:
— bKash / Nagad: typically 1–6 hours; up to 24 hours during peak times
— Bank Transfer: 1–3 business days
Before withdrawing, keep in mind:
— KYC verification must be completed before your first withdrawal
— Your withdrawal method must match the payment method used for your deposit
— Rollover requirements must be met before withdrawing from your bonus balance
If a withdrawal takes more than 24 hours, contact live chat with your transaction ID.
Withdrawal Limits:
— Minimum: ৳200 On every withdrawal,
— Daily maximum: varies by account verification level; up to ৳50,000 for standard verification
— Higher limits apply to KYC-verified accounts
Withdrawal time:
— bKash / Nagad: typically 1–6 hours; up to 24 hours during peak times
— Bank Transfer: 1–3 business days
Before withdrawing, keep in mind:
— KYC verification must be completed before your first withdrawal
— Your withdrawal method must match the payment method used for your deposit
— Rollover requirements must be met before withdrawing from your bonus balance
If a withdrawal takes more than 24 hours, contact live chat with your transaction ID.